Activate a new card, or put a temporary block on one if you've misplaced it.
If you're locked out or have forgotten your details, our tool will get you back online.
Use our payments tool to help you make and manage new or existing payments.
Find out about the new security measures to help keep you safe from fraud.
Online retailers now need to ask for additional checks to confirm that it’s really you using your card. They will present a screen during the checkout process which will allow us to carry out theses extra checks.
Some retailers may not be ready to ask for these checks and you may find that a payment is declined, even if there are no issues with your account or your card.
If the retailer hasn't asked for payment confirmation and it has been declined, please contact them directly to ask for other ways they can accept your payment.
If you transfer your card balance to your account from another provider, there's usually a one-off fee. You'll also be charged a fee if you go over your agreed credit limit.
To find out more about your balances and transactions, kindly Sign In to your account. Click Transaction on the menu to view your transaction history. Your account balance is visible on the dashboard.
If you’re having trouble with your Secure Pin (Card Pin), click on the card section to reset your Pin. kindly contact our customer support team for additional support.
